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Kamis, 22 Agustus 2024
Service Standards for Issuance of Business Identification Number (NIB) in the OSS System
NIB Issuance Service Standards in the OSS System
1. Requirements:
- Service users have submitted an application and fulfilled the requirements at www.oss.go.id.
- Basic requirements that must be met include conformity of spatial utilization activities and environmental approval.
2. System, Mechanism, and Procedure:
- Service users register and fill in the business data form on the www.oss.go.id website.
- After meeting the basic requirements related to spatial utilization conformity and environmental approval, the OSS system will automatically issue the Business Identification Number (NIB).
- For business actors with disabilities, special facilitation services and assistance will be provided.
3. Service Timeframe:
- The NIB will be issued automatically once all basic requirements are fulfilled
4. Fees/Charges:
- No fees charged.
5. Service Output:
- Issuance of the Business Identification Number (NIB) through the OSS System.
6. Handling of Complaints, Suggestions, and Feedback:
- Complaints related to services may be submitted through various channels including complaint officers, written letters, complaint boxes, Call Center 169, email, or the LAPOR portal.
- Complaints that can be resolved immediately will be handled at once, while those requiring further review will undergo additional processing.
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